American Girl® digital gift cards are available online. Learn more about our digital gift cards at americangirl.com/pages/gift-cards
American Girl physical gift cards are available for purchase by phone at 800-845-0005 or in-person at American Girl retail stores. Find a retail location near you at americangirl.com/pages/retail.

American Girl gift cards may be redeemed at americangirl.com, at American Girl retail stores, by phone at 800-845-0005, and on mail orders sent to American Girl, 612 Burton Blvd., Deforest, WI 53532. American Girl gift cards are not accepted at other retailers.

Yes, when you purchase a digital gift card online, you can write a personalized gift message of up to 250 characters. When you purchase a physical gift card by phone or in-person at an American Girl retail store, the card holder includes space for a personalized message.

American Girl gift cards can be redeemed for any products sold at americangirl.com, except toward the purchase of other gift cards.

Shop our site to find the items you wish to purchase and add them to your shopping bag. Then follow these steps:

• In the shopping bag, select "Checkout"
• In the Payment section’s gift card field, enter the gift card number and PIN (the 4-digit number located on the back of your gift card), then click "Apply"
• If the balance available on your gift card is less than the total cost of your order, you will be asked to provide an additional form of payment

Gift cards are subject to the American Girl gift card Terms & Conditions listed on the back of each card. You may use up to 10 American Girl gift cards for payment at americangirl.com; to use more, please call to place your order.

American Girl gift cards can be redeemed for products and services sold at American Girl stores and as payment for any dining and birthday party experiences in an American Girl Café or Bistro, including all taxes. We’re sorry, but American Girl gift cards cannot be redeemed for any of our pre-paid special events or toward the deposit for an American Girl birthday package (Deluxe, Group, and Private parties). Pre-paid special events and deposits must be paid with a debit or credit card. For more information or to make reservations for pre-paid special events or American Girl birthday packages, please call 877-247-5223 to speak to a Retail Service Support Associate.

No, American Girl gift cards are only redeemable at americangirl.com, at U.S. American Girl retail stores, or by phone at 800-845-0005.

No, when you purchase a digital gift card online, you can choose to send by email or get a shareable link. American Girl does not apply shipping or processing fees to digital gift cards issued through these methods.

Dormancy fees do not apply to balances on gift cards issued by American Girl.

There are three ways to check your gift card balance:

• Check the balance online
• Call 800-772-0348
• Check with a sales associate when visiting an American Girl store  

You will be asked for both the card number and PIN located on each card.

Yes, to order large quantities of American Girl physical gift cards, please call Customer Service at 800-845-0005. We do not offer volume discounts and reserve the right to limit or refuse orders at any time, for any reason. Orders of multiple gift cards may arrive in separate shipments.

Please protect your digital gift card or physical gift card like cash. American Girl is not responsible for replacing lost, stolen, or damaged cards.

Yes, it’s important to keep your gift card even if there is no value left on it. Funds may still remain on your gift card if we cannot fulfill all or part of your order and do not charge your gift card account, or if we cancel all or part of your order and do not charge your gift card. In either of these cases, you will need both the gift card number and the PIN to place a new order.

Yes, you can buy a digital gift card here: https://americangirl.cashstar.com/